Learning Outcomes

Becoming an Aircraft Cabin Crew Member

Understanding Different Types of Airlines

Benefits of Cabin Crew Career

Lesson Summary

In this module you will learn the following; duties and responsibilities of an aircraft cabin crew, the various types of airlines, the roles of regulatory bodies, important things to know about cabin crew life, and the advantages and disadvantages of a cabin crew career.

Recruitment and Interviewing Process

Training Procedures

Commercial Aircraft Layout

First Assessment

In this module, you will learn about the recruitment and training process for airlines as well as the cabin crew interview formats. Discover the components of the aircraft and of the cabin as well as the frequently used abbreviations and terminologies used in the airline industry.

Duties and Responsibilities of the Cabin Crew - Outcomes

Departments of the Cabin Crew

Duties of a Cabin Crew

Aircraft Galley and Evacuation System

Duties and Responsibilities of the Cabin Crew - Summary

In this topic, you will be introduced to the various departments in the airlines, you will gain knowledge about the 24-hour clock, currencies, and the main weather hazards in aviation. You will also learn the duties of a cabin crew, and how they should deal with passengers. Finally, you will learn about the aircraft galley and emergency evacuation.

Handling Emergencies

Fatigue and Resource Management

Crew Resource Management

Second Assessment

In this module, you will learn how to handle emergencies like a fire outbreak in a plane, and also approaches to manage fatigue in the crew. Discover the acceptable dress code for male and female crew members, learn about crew resource management and factors affecting individual performance.

Diploma in Airline Cabin Crew Service - Course Assessment

This free online course describes the duties of an airline crew member and explains how to become a flight attendant.

Diploma in Airline Cabin Crew Service

Professional and effective cabin crew members form the backbone of a successful airline. This course explores the roles of flight attendants and covers safety, emergency procedures and customer service. We also outline the perks of this exciting, fast-paced job to prepare you to work in the dynamic world of hospitality and travel. Sign up for this specialist hospitality course to learn how to provide first-class customer service in the sky.

Coursera Lays Off ~150 Staff After Udemy Merger

OpenAI Academy Review: A Close Look at ChatGPT 101 for Small Businesses

10,000+ Free Courses from Tech Giants: Learn from Google, Microsoft, Amazon, and More

New CEO, New Structure: Greg Hart Reshapes Coursera’s Reporting

Harvard CS50 Guide: How to Pick the Right Course (with Free Certificate)

Coursera 10-K Highlights: Lower Partner Revenue Share, 1k+ Employees

9 Best GIS Courses for 2025: Navigating Spatial Data

9 Best Cinema 4D Courses for 2025: Navigating the 3D Universe

Duolingo Acqui-hires Music Gaming Studio NextBeat for $34.5 Million

Coursera Bets $100 Million That Andrew Ng Can Do What Coursera Can’t

2U Powered Degrees Pricing Chart: 112 Programs from $20K – $200K

8 Best Tailwind Courses for 2026: Build Beautiful, Responsive Websites

The Business of Online Education: Khan Academy Tax Returns Analysis (2008–2021)

Coursera’s $100 Million Thesis: Andrew Ng Will Think of Something

Unlock 800+ Free Certificates: Master Tech & Soft Skills with CodeSignal Learn

FutureLearn’s 2021: Year in Review